1.7) Corporate Citizenship
Urban cares our Community
The Corporate Social Responsibilities (CSR) of Urban Group range from compliance with health and safety regulations for employees; to volunteering services; to environmental protection; to corporate governance and to total quality management.
To encourage the spirit of volunteering within the Group to echo our Core Driver of "Community Care", the Urban Group Community Care Committee (CCC) was established in June 2002 with full support from the top management.
The CCC has 14 members from different departments and sections. The "Urban Group Community Care Team" (CCT) was established under CCC through the recruitment of over 300 members, and has registered as an approved volunteers supplying organization in the Social Welfare Department.
The CCT actively participates in various social and volunteering services such as home visits to the elderly, household repairs and cleaning for the elderly, scarves knitting campaign, flag sales and charitable activities of various organizations and books donations. The Team also acts as a role model to motivate our customers to join volunteering services to echo the appeals for volunteerism in the society, as well as achieving our goal to become Hong Kong's Premier Community Manager.
The Urban Group CCT is a core member of the Steering Committee on Volunteer Movement of the Social Welfare Department.
Our Vision in CSR
To establish Urban Group as Hong Kong's Premier Community Manager through upholding and realizing our core value of Community Care.
Our Mission in CSR
- To promote the awareness of Community Care among our stakeholders, especially our customers and employees in Urban.
- To establish a corporate culture on Corporate Social Responsibility and Social Participation among staff members within the company.
- To establish a close working relationship in promoting CSR among Urban Group as a company; our working partners including our staff members and service suppliers; our customers; as well as the related government offices and non-governmental organizations (NGOs) involved in social services and development.
- To build up a favourable atmosphere through actively participating various social services, including different levels of voluntary services in Urban Group.
Our Core Values in CSR
- Community care.
- Respect for individuals.
- Teamwork.
Our CSR Strategies
- To establish the Urban Group Community Care Committee to plan, coordinate and implement the operations and promotions of all social and community services of Urban Group.
- To establish the Urban Group Community Caring Team to perform various social services for the people in need.
- To act as a bridge among Urban Group, our staff members; our customers; and the related government offices and NGOs.
- To achieve the target of establishing one-Community Care Team-for each-Property in Urban.
Urban Community Care Charter
The "Urban Community Care Charter" is a document published by the Urban Group Community Care Committee, which outlines the values, service scope as well as obligations and responsibilities of the Urban Group Community Care Team to fulfill the corporate goal of "Community Care".