2.10) Sm@rtUrban Apps
Urban Group is committed to service excellence and strives to maintain the highest standard of property management services via implementing innovative technologies. In 2021, the Group has invested over HK$10 million to develop the Sm@rtUrban Apps, which will be launched across the properties and facilities under the management of the Group in phases.
The Projects which currently adopt the use of Sm@rtUrban Apps include:
- Government Quarters and Joint Users Buildings under the Government Property Agency Property Management Contract (PMA/HK1/2020)
- Government Quarters and Joint Users Buildings under the Government Property Agency Property Management Contract (PMA/KLN2/2020)
- Government Quarters and Joint Users Buildings under the Government Property Agency Property Management Contract (PMA/NT2/2020PMA/NT2/2020)
- Residential Projects and Commercial Buildings
By using the Sm@rtUrban Apps, users can check the latest property information and important notices anytime and anywhere. They can also enjoy various valued-added intelligent services including:
- "Notice" - Support with PUSH notification to grasp the real-time news of the properties
- "e-Resident Card"- Use smartphone instead of physical resident card to enter/exit the property areas
- "Visitor Pass"- Visitors pre-registration to simplify the check-in security process
- "Inquiry"- Instant response to the Property Management Office by sending images in text message and real-time checking the case status
Looking forward, the Group will continue to keep pace with the times and enhance smart property management services to establish and maintain with a better living environment and prosperous lifestyle for our customers.