Press Releases 2003

Premier Management Services help establishing a cleaning environment
12 Properties under Urban Group receive Cleaning Awards
Date: 24/3/2003

¡@¡@Twelve properties managed by Hong Kong's Premier Property and Facility Management Company Urban Group have recently won different cleaning awards organized by various district councils, reflecting their remarkable achievements in implementing the "Urban Premier Management Model" and their contribution to building up a "Clean Hong Kong".

The Cleaning Awards received by the 12 properties under Urban Group are as follows:

Property Award Organizer
Belair Monte 2nd Runner-up North District Clean Hong Kong District Committee
Tak Keung Court 2nd Runner-up Wong Tai Sin District Council
Po Lai Court 2nd Runner-up Sham Shui Po Clean Hong Kong District Committee
Hang Chun Court Certificate of Merit Sham Shui Po Clean Hong Kong District Committee
Mei Foo Sun Chuen Phase 2 Certificate of Merit Sham Shui Po Clean Hong Kong District Committee
Hung Fuk Court 2nd Runner-up Southern District Clean Hong Kong District Committee
Cheung Wang Estate 1st Runner-up Kwai Tsing Clean Hong Kong District Committee
Yin Lai Court Certificate of Merit Kwai Tsing Clean Hong Kong District Committee
Ching Wang Court Certificate of Merit Kwai Tsing Clean Hong Kong District Committee
Ning Fung Court Certificate of Merit Kwai Tsing Clean Hong Kong District Committee
Chung On Estate 1st Runner-up Shatin Clean Hong Kong District Committee
Kaiser Estate Phase 1,2 & 3 Certificate of Merit Kowloon City Clean Hong Kong District Committee

¡@¡@Managing Director of Urban Group Dr Edmond Cheng pointed out that, "In our unique 'Urban Premier Management Model', 'Green Lifestyle' is one of our Core Drivers. Through implementing our Green Management Policies, we strive to enhance the quality of the properties under our management and to establish a clean living environment for our customers"

¡@¡@In 2002, Urban Group launched its 21st Century Integrated TQM Approach - "The Urban Premier Management Model" to enhance their service standard, which has driven them to win outstandingly 139 awards within the year and maintained their leading position in the industry.

¡@¡@Dr Edmond Cheng stated that, "Moving into 2003, 12 properties under Urban Group have received various Cleaning Awards in different districts, which embodied our total quality management approach. More importantly, it represents that we have successfully transmitted this concept to our 'Quality Working Partners' including our cleaning service suppliers as well as our customers to contribute to a decent living environment."

¡@¡@"Urban Group has a comprehensive and well-defined quality control system for our cleaning contractors. We communicate with these 'Quality Partners' consistently and listen to the comments and demands of our customers to continuously improve the cleaning standard of the properties." Said Dr Cheng.

¡@¡@Dr Edmond Cheng continued, "In addition, we also emphasize 'Asset Management' and 'Continuous Improvement' to ensure a Six-star Service Standard for each property so as to exceed our customers' expectation."

¡@¡@As a member of NWS Holdings Limited, Urban Group is Hong Kong's Largest Property and Facility Management Company. The Group manages over 300 properties in the territory comprising 150,000 residential units, more than 20 millions square feet of commercial and industrial premises and over 34,000 car parking spaces, with a total gross floor area of 120 million square feet. Approximately 600,000 people are now under the service of Urban, which represents that every 1 in 11 people in Hong Kong is now living or working in properties managed by the Group.

Back to Press Releases 2003


Copyright 2004 Urban Group. All rights reserved.
End of Page