2.2) Quality Management
Urban Group was awarded the HKQAA Corporate Certificate by the Hong Kong Quality Assurance Agency (HKQAA) to become the first private property asset and facility management company in Hong Kong to receive this quality accolade. The award of the HKQAA Corporate Certificate has acknowledged the determination of Urban Group in implementing quality management systems for its subsidiaries.
The Corporate Certificate was awarded to HKQAA’s certificate holders who have met the criteria that all subsidiaries/divisions/operating units within an applicant organization’s core activities should have been certified by HKQAA against a single common standard and that the organization must be holder of a minimum of 3 certificates of the applicable standard to be qualified.
Urban Group became the FIRST private property and facility management company in Hong Kong to be awarded the ISO 9001 Quality Assurance Certificate in full scope in 1997, which has been successfully converted to the 2000 version in 2002. During the period from 2004 to 2005, we have assisted our associated companies to receive and renew the ISO9001, ISO14001 and OHSAS 18001 certificates respectively. In 2006, Broadway-Nassau Investments Limited under Urban Group also received the ISO 14001 and OHSAS18001 Certificates. These achievements has demonstrated our consistent pursuit of quality management and consolidated our pioneer position as the Quality Market Leader in the Hong Kong property asset and facility management industry.